Our recent satisfaction survey has given us all the reasons to be happy. Our clients gave high marks to their cooperation with INTERTEXT Translation Agency, especially valuing its swiftness, high quality, timeliness and politeness.
The survey examined different aspects of working with our Agency. The opinions expressed by our clients in relation to key issues give us a reason to rejoice – 90% of participants of the survey are satisfied with our translations’ quality (marked as good or very good), and 99% are satisfied with the timeliness of order completion.
High marks were also given to the swiftness of reaction to enquiries (98%), the completeness of information (98%) and the politeness of our employees (97%).
Moreover, our clients named the following characteristics distinguishing our Agency:
– flexibility and individual approach
– high level of customer service
– professionalism
– organisational efficiency.
You are more than welcome to work with us!
